The Northshore and Southside Scoop Shops are now open for Carryout Service. 

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Coronavirus Preparedness

Clumpies Ice Cream Co. will reopen the Northshore and Southside scoop shops for Counter Service beginning Friday, May 15.

The health and safety of the guests who visit Clumpies, the partners (employees) who work for the hospitality company and the community in which the business is a part of remains the top priority. 

As this is an ever changing situation, our locations may adjust hours or modify operations as necessary. At this time, the St. Elmo location will remain closed. Please check back on our website and follow us on social media for more information. 


Northshore Scoop Shop Service Guidelines

Guidelines PDF

Southside Scoop Shop Service Guidelines

Guidelines PDF

In addition, we are continuing to take the following proactive steps to provide a safe environment for everyone:

  • Hand sanitizer has been provided for guests in all food service waitinng areas. 
  • We have increased the cleaning and disinfecting procedures throughout each day. All high touch areas and fixtures in our locations are being sanitized at least every 2 hours. These include handrails, doorknobs, and other commonly touched surfaces. 
  • Protective shields have been installed at all registers. 
  • All food service partners are wearing face masks when working in our kitchens and preparing food. 
  • Signs have been posted in public and staff restrooms reminding everyone of the critical importance of proper handwashing. 
  • All partners (employees) have temperatures taken and are asked health screening questions prior to each work shift. Partners who feel ill or experience any flu-like symptoms including fever, coughing, or sneezing have been instructed to stay home and are being asked to leave work if they exhibit these symptoms while onsite. 
  • Capacity in all of our indoor spaces have been limited to 50% of the building capacity with no more than 10 guests for every 500 square feet. 
  • Seating has been modified or removed to ensure that social distancing between parties can be achieved easily. 
  • Foot traffic patterns and one-way traffic flows have been established in our locations wherever possible. 

We recommend that everyone continue to follow best practices recommended by the CDC to ensure good health including the following:

  • Stay at home when you are sick. 
  • Cover your coughs and sneezes with a tissue, then throw the tissue in the trash. 
  • Wash your hands often with soap and water for at least 20 seconds, especially before eating, and after going to the bathroom, blowing your nose, coughing, or sneezing. 
  • Avoid touching your eyes, nose, and mouth with unwashed hands. 
  • Clean and disinfect frequently touched surfaces and objects daily. 
  • Hand sanitizers should contain at least 60% - 95% alcohol. 
  • Avoid close contact with people who are sick. 

We are following updates and recommendations from the CDC, WHO, the Tennessee Department of Health, Georgia Department of Public Health, and local health officials. 

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